ฅ^•ﻌ•^ฅ The product will be packaged and shipped after our quality inspection confirms everything is in order.

ฅ^•ﻌ•^ฅ Due to the variety of products and limited inventory, in-stock items will be shipped according to the order sequence. It usually takes 5 to 7 business days for delivery after you place your order.

ฅ^•ﻌ•^ฅ If the item is out of stock, delivery usually takes 10 to 15 business days, while longer restock times may require 15 to 20 business days. Thank you for your understanding.

ฅ^•ﻌ•^ฅ To provide better service, orders may be split into multiple packages depending on the system and inventory status. Please take note, and thank you for your understanding.

Shipping Rules:
For orders below NT$5,000, the shipping fee is NT$170.
For orders between NT$5,001 and NT$10,000, the shipping fee is NT$210.
For orders above NT$10,001, the shipping fee is NT$250.
(Discounts and free shipping promotions will be launched in conjunction with membership plans and special events!)

Currently, shipping is only available within Taiwan.

ฅ^•ﻌ•^ฅ All our products undergo strict quality selection. Before placing your order, please double-check the size and color specifications! Doing so not only ensures you receive the right product in the shortest time but also helps us protect the planet! ヾ(*´ ∇`)ﾉ

ฅ^•ﻌ•^ฅ To protect your rights, please record a video of the unboxing process. Please note that the cooling-off period is not a trial period. The return and exchange process requires the product to be unused, in brand-new condition, and with its packaging intact! If you encounter any issues with your product, please contact us within the seven-day appreciation period. We will be unable to offer returns or exchanges after this period.

(╥﹏╥) If, unfortunately, you receive a defective product, please provide the unboxing video and contact us as soon as possible within the seven-day appreciation period for an exchange! If you wish to exchange for non-defective reasons, you will need to cover the shipping costs.

(╥﹏╥) If, after careful consideration, you decide you no longer need the product, we cannot process returns beyond the seven-day appreciation period. After submitting a return request, we will contact the logistics company to collect the product, and the original payment will be refunded to you once we confirm receipt of the returned item! If the return is not due to a product defect, you will need to cover the return shipping costs.

If you need to request a return or exchange, please contact us through the following methods:
1. Chat window at the bottom right of our website
2. Contact email at the bottom of our website

Thank you for your cooperation!